Patient Information Line (217) 383-3311 – for general questions about Carle, or to be transferred to a certain department
Patient Advisory Nurse (217) 383-3233 – for personal medical questions (NO medical questions will be answered via email)
Baby Photos – Carle does not manage the baby photos on the web. Please contact Our365 directly if you have a question or concern about a photo.
Medical Records (217) 383-3381 – to request medical records, immunization records, or questions regarding your medical history
Patient Accounting (217) 326-2900 – for all questions regarding your bill
Employment Opportunities and Human Resources FAQs (217) 383-4000 – for all questions about pending job applications, job openings, or troubleshooting with the job application system
Patient Relations (formerly ActionLine) – Use the form below to send us feedback about your experience at Carle. You can also call Patient Relations at (855) 665-8252 or (217) 383-3333 to share a compliment, complaint or quality of care concern. View Carle's Patient Rights and Responsibilities »