Contact Us

Before filling out this form, please check the list of phone numbers and links below to make sure one of the following doesn’t apply to you:

Patient Information Line (217) 383-3311 – for general questions about Carle, or to be transferred to a certain department

Patient Advisory Nurse (217) 383-3233 – for personal medical questions (NO medical questions will be answered via email)

Patient Relations (formerly ActionLine) (217) 383-3333 – for quality of care concerns or to share compliments

Baby Photos – Carle does not manage the baby photos on the web. Please contact Our365 directly if you have a question or concern about a photo.

Medical Records (217) 383-3381 – to request medical records, immunization records, or questions regarding your medical history

Patient Accounting (217) 326-2900 – for all questions regarding your bill

Human Resources FAQs (217) 383-4000 – for all questions about pending job applications, job openings, or troubleshooting with the job application system

Employment Opportunities

Use the form below to send us feedback about your experience at Carle . You can also call Patient Relations at (217) 383-3333 to share compliments or quality of care concerns.