Resolutions Employee Assistance Program
Carle Employee Assistance Program (EAP) created Resolutions to help organizations assist their employees through personal and workplace challenges. Resolutions employs licensed therapists who are trained in many areas of counseling, conflict resolution, educational services, onsite workshops, and more.
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Confidentiality can be a major concern for individuals who are seeking help. Your information is kept strictly confidential. The Employee Assistance Program's medical records are kept separate from other Carle outpatient and hospital records.
How to Access
Resolutions has two primary office locations in Danville and Urbana. Where Resolutions does not have staff, they have agreements with EAP affiliate providers who have contracted with Resolutions to provide services on our behalf.
You can contact us by calling 1-800-228-6380 or 217-383-3202. Our fax number is 217-328-3581.
Meet Our Team
At Carle Hoopeston Regional Health Center, we recognize that our employees are valuable assets. One way we display our strong commitment to them is by partnering with the Carle Employee Assistance Program (EAP).
As the new Human Resources Manager at this facility, I have worked with EAP for only one year, but in that short time they have proven to be a responsive professional team. As we identify gaps in behavior and expectations, I turn to EAP to develop customized trainings to help us deliver our message to entire teams of staff members. EAP has also been able to provide confidential counseling and assistance to individuals as they face problems affecting their well-being, both personally and in the workplace. I would definitely recommend EAP as a resource to help employees meet the challenges they face every day.
Human Resources Manager
Carle Hoopeston Regional Health Center
Eagle Wings Inc.
Eagle Wings Industries, Inc. (EWI) has partnered with Carle's Employee Assistance Program, Resolutions, for over 20 years.
Carle EAP Resolutions has become a very important tool for EWI. Resolutions is our "go to" resource in many situations. Their responsiveness to our requests have been above and beyond our expectation. They have been a great support for our company and we have always had a positive result when involving them.
In addition, the staff at Resolutions continues to go above and beyond their duty. With their wide range of expertise, the Resolution staff helps EWI tackle many unforeseen issues. We are very fortunate to have such a high level resource available to us.
Resolutions EAP has become our sounding board, our problem solver, and our friend.
Human Resources Manager
Eagle Wings Industries