Your Patient-Centered Medical Home
At Carle, our primary goal is to keep you and your family healthy, and the best way to do that is through routine care at one of our many Primary Care locations. By establishing a relationship with a Primary Care Physician (PCP), you are making sure that you have a team of providers and support staff ready to take care of all your healthcare needs.
Our Carle clinic locations are working towards becoming Recognized Patient Centered Medical Homes (PCMH). But what does that mean for you?
What is a medical home?
As a member of a medical home, you can expect to be an active participant in your healthcare. In this model of care, you will have access to a full team of providers dedicated to ensuring their patients get the right care, at the right time. In a Patient Centered Medical Home, care is well coordinated and patient focused.
Who is on my team?
Your team consists of your Primary Care Physician, Nurse Practitioners, Physician Assistants, Registered Nurses, Medical Assistants and other support team members. Your Physician is your team leader and ensures all team members are consistently communicating about your medical needs and progress. Your care team communicates continuously to stay informed of yours and other patients' needs and progress.
What do you mean the right care, at the right time?
In order to avoid any delays in access to care, your physician works closely with the care team to ensure that we can provide healthcare when our patients need it. The Physician will work with his or her team to make sure that the patients’ needs are being met by the team member with the best skills to take care of that need.
Patients will be able to get in to see someone when they need to, simply by utilizing this team approach. Nurse Practitioners and Physicians Assistances are skilled providers who can provide all the necessary preventative care, routine chronic disease follow ups, and treatment for acute illnesses such as ear infections and sore throats. You may also be given the opportunity to see a Registered Nurse for any health education, vaccinations, or follow-up questions. This will allow your Physician to be available for the big moments, like emergency room follow-ups, complicated health issues, and patients with extreme illness.
The most important part of Patient Centered Medical Home is you, the patient. Your care team is there to know you and your health, and to work with you to make sure that we are meeting your healthcare needs.
Officially Recognized NCQA Patient Centered Medical Homes:
To access NCQA report cards on any of these sites, or their providers, please visit the ncqa.org.