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Discuss Your Bill

Medical bills can be confusing or difficult to understand. Patient Financial Services Customer Service representatives are ready to help and offers several ways to get the help you need when you need it.

  • Patient Financial Services Customer Service representatives are available Monday through Friday from 8 a.m. to 5 p.m. at (888) 71-CARLE, (888) 712-2753.
  • Patient Financial Service Customer Service representatives are available for personal appointments during, before, or after standard business hours. To schedule a personal appointment please contact them at (888) 71-CARLE, (888) 712-2753.
  • Patient Financial Services Customer Service representatives have offices at the following locations. Representatives are available to assist you in person, by phone, by messaging via MyCarle, or by mail at PO BOX 4024, Champaign, 61824. Representatives' office hours are offered between 8 a.m. and 5 p.m.

    Carle Foundation Hospital Urbana Orchard Street Lobby
    Carle Urbana South Clinic
    Carle Urbana on Windsor
    Carle Champaign on Curtis
    Carle Champaign Outpatient Services at The Fields
    Carle Champaign Orthopedics and Sports Medicine
    Carle Mahomet Clinic
    Carle Danville Medical Office Center at The Riverfront
    Carle Richland Memorial Hospital