Our website inclusive of www.carle.org, Research.CarleHealth.org, Careers.CarleHealth.org, CAOS.Carle.org, TrilliumPlaceHealth.org (“Website”) contains information that is general in nature and serves as education about offerings and services of The Carle Foundation d/b/a Carle Health and its affiliates and subsidiaries (collectively “Carle Health” or “We”). Any medical information included on the Website is meant to supplement, and not replace, the advice of health care professionals. Additionally, medical information contained on this Website is not intended to be used for diagnosis or treatment of a particular health condition. If you have specific health care needs or want more complete information, you should contact your health care provider. If you are experiencing a medical emergency, We urge you to call 911 immediately.
We make every effort to ensure the contents of our Website remain correct and complete. Due to the ever changing health care environment, information or other content affiliated with or contained on the Website may be modified or altered at any time and without prior notice. Carle Health is not responsible for any information presented that may be out-of-date, or contains inaccuracies or errors. You are advised to confirm any information contained herein with your health care provider or other primary source. In case of any discrepancy between this information and the primary source, the primary source will govern in all cases.
Carle Health respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information We may collect from you or that you may provide to Carle Health when you visit the Website and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Policy applies to information We collect:
It does not apply to information collected by Carle Health offline or through any other means, including on any other website operated by Carle Health, or from any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this Policy carefully to understand our policies and practices regarding your information and how We will treat it. By accessing or using this Website, you agree to this Policy. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE.
Please take a few minutes to carefully review the sections below:
We do not collect information that would personally identify you unless you choose to provide it through the Website. We may collect information about your internet connection, the equipment you use to access the Website and usage details. The information We collect may include:
Whether We collect certain types of information and how We process it depends on how you use and access the Website. We can collect this information:
As you navigate through and interact with the Website, We may use automatic data collection technologies, such as Google Analytics, to collect certain information about your equipment, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
Carle Health utilizes a third party vendor, Freshpaint, to assist with protecting your privacy. Freshpaint is configured to limit the collection of protected health information and is used in a manner consistent with the privacy laws.
The information We collect automatically is statistical data and does not include personal information, but We may maintain it or associate it with personal information We collect in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling Carle Health to:
The technologies We use for this automatic data collection may include:
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers (“Third Party Sites, Applications and Content”). Carle Health is neither responsible for nor has reviewed information contained on these Third Party Sites, Applications and Content connected to or from the Website via hyperlinks or pointers or other like mechanisms. Carle Health does not have control over any information on any Third Party Sites, Applications and Content. When leaving the Website to visit another website, please remember:
Use of this Website or any Third Party Sites, Applications and Content is at your own risk and discretion.
Carle Health has appropriate security measures to protect your personal information. We have industry standard firewall and anti-virus protection. The Website is patched regularly to prevent known security exploits.
However, by its nature, data transmissions over the internet cannot be guaranteed 100% secure and We cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data in connection with our Website. Further, We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Protecting the privacy of information about your medical conditions and health is a responsibility We take seriously.https://carle.org/Home/Carle-Foundation-Hospital-and-Affiliate-Privacy-No Please note that the privacy of medical or health information (Protected Health Information, or “PHI”) is governed by our Notice of Privacy Practices and not by the Website’s Privacy Policy. See the Notice of Privacy Practices to learn more about how we may use and disclose information about your health. It also describes your rights and duties regarding the use and disclosure of medical information.
The Website is not intended for use by children. The Website is not intended or designed to attract children under age 13. We do not knowingly collect or use personal information from children under age 13 or knowingly disclose personal information from children under age 13 to any third-party without verified parental or legal guardian consent.
USERS IN THE EUROPEAN ECONOMIC AREA (“EEA”), THE UNITED KINGDOM, AND SWITZERLAND
If you are a user in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, the following additional information applies with respect to personal data collected through your use of the Website. As drafted, this Privacy Notice is limited to the Website only.
You are entitled to the rights under the EU General Data Protection Regulation, the United Kingdom General Data Protection Regulations and Data Protection Act 2018, or Section 2 of the Swiss Federal Act on Data Protection with respect to the processing of your personal data, which include the right to access and rectify and to request erasure of personal data. To exercise any of these rights, please contact us at WebSolutions@carle.com. In order to verify your identity, We may require you to provide certain personal information prior to accessing your Personal Data.
We will retain your Personal Data for as long as necessary to accomplish the purpose for which it was collected unless a longer period is required by law, to comply with our legal obligations, to resolve disputes, or to enforce our agreements.
This policy may change from time to time. It is Carle Health policy to post any changes to this Policy on this page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring that you periodically visit our Website and this Policy to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, contact WebSolutions@carle.com.
This policy was last updated in March 2026.